Chapter 7: Communicating Good, Neutral and Negative Messages
![A lamp post with a sticker that reads "Good news is coming."](https://kpu.pressbooks.pub/app/uploads/sites/76/2020/05/jon-tyson-XmMsdtiGSfo-unsplash-737x1024.jpg)
In this section you will:
- Learn how to send good and neutral messages.
- Learn how to send news to multiple audiences.
- Explore some strategies for breaking bad news.
- Explore how to break bad news on social media.