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Chapter 7: Communicating Good, Neutral and Negative Messages

A lamp post with a sticker that reads "Good news is coming."
Photo by Jon Tyson on Unsplash

 

In this section you will:

  • Learn how to send good and neutral messages.
  • Learn how to send news to multiple audiences.
  • Explore some strategies for breaking bad news.
  • Explore how to break bad news on social media.

License

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Business Writing For Everyone Copyright © 2021 by Arley Cruthers is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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