Chapter 5: Training Design

This chapter on training design concepts will cover topics such as the learning outcomes of training, in house training vs external training, and training methods/design. Training design involves developing new training and educational courses and lessons for your employees. It identifies the gaps in training and fills them in with new material for better performance. It also allows your team to grow their skills rather than becoming static in their roles.

Key Takeaways

• Understand the difference between learning outcomes and training objectives
• Understand why learning outcomes and training objectives are important
• Be able to apply learning outcomes or training objectives to specific scenarios
• Learn the difference between both types of training
• Understand the benefits of both internal and external training
• Be able to determine which form of training is best for a particular situation
• Understand the difference between on-the-job training and off-the-job training
• Be able to name the training methods that fall under on-the-job versus off-the-job training
• Be able to choose training methods based on scenarios

Authors: Nicole Czerwinski, Reggie Mann, Sukhjeev Dhaliwal