Section 5.2: In-house Training vs. External Training

Nicole Czerwinski; Reggie Mann; and Sukhjeev Dhaliwal

In-house and external training are both extremely valuable to an organization. In-house training also known as internal training, is when someone within the organization is doing the teaching. External training is when someone outside the organization comes in to teach or employees are sent off-site to another organization’s training program (Proffitt, 2018). Both forms of training are great options for any organization (Proffitt, 2018). It is important to identify what training methods are best for the organization by assessing the goals for the outcome of the training session. Determining the required outcome helps in deciding which training option best meets the needs.

External Training

External training can be conducted by experts with valuable knowledge to help the organization (Proffitt, 2018). This type of training can also be conducted at outside events such as seminars and workshops (Proffitt, 2018). Having an external expert come in and teach can help bring a fresh perspective and break out of traditional ways of doing things (Proffitt, 2018).

In-house Training

Internal training sessions are a cheaper and quicker option because the trainees will already have the background knowledge needed (Proffitt, 2018). The person conducting the training session will also have an opportunity to bond with the trainees (Proffitt, 2018). There will also be opportunities for the organization to find gaps in the learning process when training is conducted from within (Proffitt, 2018). Internal training can be conducted by any member of the organization such as a manager, HR specialist, or subject matter expert. This training can come in the form of lectures, in-house seminars, or one-on-one training (Proffitt, 2018). Having someone from inside the organization conduct the training has its benefits; for example, the trainer will have background knowledge on the organization and what training has already been provided (Proffitt, 2018). This can enhance the training sessions because relationships have already been formed and the trainees feel comfortable.


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People Learning and Development Copyright © by Nicole Czerwinski; Reggie Mann; and Sukhjeev Dhaliwal is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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