Section 11.5: Chapter References

Ivan Au; Carlos Liu; and Maria Obaid

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Allen, M. W. (2016). Michael Allen’s guide to e-learning: Building interactive, fun, and effective learning programs for any company: building interactive, fun, and effective learning programs for any company. ProQuest Ebook Central

Andriotis, N. (2017). What are the Most Common Training Challenges and How do Successful Managers Overcome Them? Retrieved from

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Gaines-Ross, L. (2016, October 24). What Do People — Not Techies, Not Companies — Think About Artificial Intelligence? Harvard Business Review. Retrieved from

Gautam, A. (2019, November 29). How Artificial Intelligence Can Transform Employee Training In 2020 And Beyond. Retrieved from

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Haupt, M. (2016, May 2). “Data is the New Oil” — A Ludicrous Proposition.

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Kirkpatrick, J. D., & Kirkpatrick, W. K. (2016). Kirkpatrick’s four levels of training evaluation. Association for Talent Development.

Livingston, S., & Risse, M. (2019). The future impact of artificial intelligence on humans and human rights. Ethics & International Affairs, 33(2), 141-158. doi:

Maity, S. (2019). Identifying opportunities for artificial intelligence in the evolution of training and development practices. The Journal of Management Development, 38(8), 651-663. doi:

Marr, B. (2019, December 9). The 10 Best Examples of How Companies Use Artificial Intelligence in Practice. Forbes. Retrieved from

Martin, K. (2018). Ethical implications and accountability of algorithms. Journal of business ethics160(4), 835-850.

McGill, T. J., & Klobas, J. E. (2009). A task–technology fit view of learning management system impact. Computers & Education, 52(2), 496-508.

Shah, T. (2018, November 22). The Impact of Ai on Corporate Training. Retrieved from

Singh, R. (2020). The new age technology: AI in HR. LinkedIn. Retrieved from

Sudarshan, S. (2019, September 20). The role of artificial intelligence in learning. Retrieved from

Tai, L. (2008). Corporate E-learning: An inside view of IBM’s solutions. OUP USA.

Welham, D. (2008). AI in training (1980–2000): Foundation for the future or misplaced optimism? British Journal of Educational Technology, 39(2), 287-296.

Zhidkov, R. (2020, November 12). AI in Training, Learning, and Development. Retrieved from


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