Section 14.4: Chapter References

Brown, L. N. (2021). The Real Secret to Coming Up With a Breakthrough Business Idea. All Business. [Image]. Retrieved from https://www.allbusiness.com/breakthrough-business-idea-secret-119010-1.html

C, A. (2018). Negative Feedback v. Positive Feedforward Coaching. LinkedIn. Retrieved from: https://www.linkedin.com/pulse/negative-feedback-vs-positive-feedforward-coaching-anthony-chaine

Cates, B. (2020). The Art of Asking Open-Ended Questions. Hubspot, Inc. Retrieved from https://blog.hubspot.com/sales/the-art-of-asking-open-ended-questions

Centre for Executive Education. (2020, June 13). Sir John Whitmore on GROW Model of Coaching [Video]. YouTube. https://www.youtube.com/watch?v=I4uSjBKYM3Y

Hass, K. B. (n.d.). The Future Is Now: The 21st Century Enterprise Business Analyst. BA Times. [Image] Retrieved from https://www.batimes.com/kathleen-hass/the-future-is-now-the-21st-century-enterprise-business-analyst.html

Jimenez, J. (2020) The Motivating Manager: Developing Your People Through Coaching. Forbes. Retrieved from https://www.forbes.com/sites/forbescoachescouncil/2020/02/06/the-motivating-manager-developing-your-people-through-coaching/?sh=399866a92b98

KWELA Handout (Spring, 2021). [HRMT 3265 class handout]. Kwantlen Polytechnic University. Moodle. https://courses.kpu.ca/course/view.php?id=47413&section=3

Kruse, K. (2012). Stop Giving Feedback. Instead Give Feedforward. Forbes. Retrieved from: https://www.forbes.com/sites/kevinkruse/2012/07/19/feedforward-coaching-for-performance/?sh=359a8e0d235d

Payne, V. (2007). Coaching for High Performance. AMA Self-Study. Retrieved from https://web-a-ebscohost-com.ezproxy.kpu.ca:2443/ehost/ebookviewer/ebook/ZTAwMHhuYV9fMzg3NjQyX19BTg2?sid=3bc1a831-a30f-4d79-a9d6-30b756cebdaa@sdc-v-sessmgr01&vid=4&format=EB&lpid=lp_1&rid=0

Saks, A. M., and Haccoun, R. R. (2018). Managing Performance Through Training and Development: Seventh Edition. Nelson Education Ltd.

Schneider, M. (2018) These 3 Types of Questions Are Critical for Employee Coaching Conversations. Inc. Retrieved from: https://www.inc.com/michael-schneider/every-manager-should-ask-these-3-types-of-questions-during-a-performance-review.html

The Non-Profit Association of Oregon (2016) Workplace Coaching Guide and Sample Questions. HR Support Center. Retrieved from: https://nonprofitoregon.org/sites/default/files/uploads/file/Workplace_Coaching_Guide_and_Example_Questions_HRSC.pdf

Tracy, B. (n.d.) The Ultimate Guide To Business Coaching. Brian Tracy International. [Image]. https://www.briantracy.com/blog/business-success/business-coaching/

Velasquez, L. (2019, August 14). Coaching can help fill the soft skills gap. Chief Learning Officer. [Image]. https://www.chieflearningofficer.com/2019/08/14/coaching-can-help-fill-the-soft-skills-gap/