Section 9.5: Improving Training Programs
Eisha Bhangu; Jovenvir Birk; and Xinyu Cao
After conducting an evaluation of the training program, areas for improvement within the training program will almost certainly be found. This is not necessarily a negative sign, as this step is important for the training program to be successfully modified to allow for improved individual and organizational performance. If this step is not taken, training programs will be ineffective and produce the same mediocre results both in employee and organizational productivity. Therefore, training programs can be improved to enhance the performance of the individual and business. This can be accomplished through the following:
- Define organizational goals, objectives, and achievements during the training program.
HR professionals should present the requirements prior to the training to ensure that both the trainer and trainee realize the purpose of the program.
- Set workplace expectations within the training program.
HR professionals should present clear expectations at work in the training program to allow trainees to understand and apply what they have learned to the workforce.
- Emphasize and highlight the improvements required in the training program.
HR professionals should let the trainer know whether or not improvements are required within the training program for the future.
- Incorporate improvements and make the necessary changes to the orientation information and structure within the training program.
HR professionals and the trainer should work together to restructure the training program to make changes collaboratively.
- Reflect on the effectiveness of improving the training program.
HR professionals and management will engage in strategic discussions on employee learning based on a continuous improvement focus to ensure employee training remains relevant and impactful.
