4.4 Discussion: What should happen next?

Brianna Doyle; Deirdre Maultsaid; and Simrenprit Parmar

What should the employee, Patricia, do?

  • Should Patricia forget about this situation and try to move on?
  • Should Patricia call in sick for a few days?
  • Should Patricia chat with her colleagues about the issue?
  • How can Patricia protect her privacy in this situation?
  • Should Patricia try talking to Shaleen again?
  • Should Patricia file a complaint report with Shaleen’s supervisor?
  • Should Patricia talk to Human Resources again regarding her disability?
  • Should Patricia try to start a disability committee (or a diversity, equity and inclusion committee) with co-workers and management?
  • Should Patricia try to start a workplace union to advocate for workers’ rights?
  • Other ideas?

What should the supervisor, Shaleen, do?

  • Can Shaleen continue to ignore Patricia now that another supervisor is in place?
  • Is Shaleen legally or ethically obligated to do anything else now?
  • Should Shaleen re-check the employee’s personnel file for designated accommodations?
  • Should Shaleen discuss the issue with Human Resources?
  • Should Shaleen discuss the issue with the employee and Human Resources?
  • Should Shaleen discuss the issue with her own supervisor?
  • What are Shaleen’s legal and ethical obligations to protect the employee’s privacy?
  • Other ideas?

What should the organization, GCS bank, do (if they become aware of the events)?

  • Should the organization reexamine the ethical and legal obligations of the organization towards its employees?
  • Should the organization train everyone on how to behave in a diverse workforce?
  • Should the organization provide conflict resolution training?
  • Should the organization have policies or be updating their policies on diversity, equity and inclusion?
  • How would policies be enforced?
  • Who would enforce policies?
  • Who would be involved in monitoring issues such as accessibility and inclusion?
  • Should the organization be starting and maintaining cross-department committees on diversity, equity and inclusion?
  • Should these committees be consultative or provide direction and contribute to strategic planning?
  • Other ideas?

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Cases on Social Issues: For Class Discussion - 2nd Edition Copyright © 2023 by Deirdre Maultsaid is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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