Module 1: Building Trust in Teams

INTRODUCTION 

This module is centered around trust in teams. Most readers of this resource will have an idea of what “trust” means, and how it is used in various contexts.

Trust can be defined as:

“[The] assured reliance on the character, ability, strength, or truth of someone or something” (Merriam-Webster, n.d., Definition 1a).

Additionally, it can be used to:

• “Interpret what people say
• Describe behaviors
• Decide if we feel comfortable sharing information
• Indicate whether we feel other people have our interests at heart”

(Trust Advisor, n.d., para 1)

No matter how it is defined, lack of trust can be a common issue within various types of teams.

Learning Objective 1: Individuals will learn why trust is important (both in university and in workplace settings), observe a model for quantifying trust, and learn multiple methods to improve trust within a group,

Learning Objective 2: Individuals will learn what psychological safety is, and learn multiple methods to build it .

REFERENCES 

Merriam-Webster. (n.d.). Trust. In Merriam-Webster.com dictionary. Retrieved March 21, 2022, from https://www.merriam-webster.com/dictionary/trust

Trusted Advisor [Associates LLC]. (n.d). Understanding the Trust Equation. https://trustedadvisor.com/why-trust-matters/understanding-trust/understanding-the-trust-equation