Module 3: Ability to Express Feelings Productively (EI)

“Research shows that by accepting our emotions, we can help improve team communication and foster a healthy workplace environment” (Muller, 2019, para. 1)

Module Introduction

This module will talk about Emotional Intelligence. Emotional Intelligence is “the ability to perceive, control, and evaluate emotions (Cherry, 2020, para. 1).

Learning Objective

By the end of this module you should understand the importance of EI and how to express feelings productively.

REFERENCES

Cherry, K. (2020, Jun. 3).  What Is Emotional Intelligence? Verywellmind. https://www.verywellmind.com/what-is-emotional-intelligence-2795423

Contributor, C. (2020, Oct. 15). How to Deal With Insults at Work. Chron. https://work.chron.com/deal-insults-work-10486.html

Landry, L. (2019, Apr. 03). WHY EMOTIONAL INTELLIGENCE IS IMPORTANT IN LEADERSHIP. Harvard Business School. https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership

Muller, R. (2019, Jun. 12). How to Productively Express Your Feelings at Work. Thrive. https://thriveglobal.com/stories/expressing-emotions-feelings-work-success-tips-how-to/

Ottawa University. (2020, Oct. 15). WHY EMOTIONAL INTELLIGENCE IS IMPORTANT IN THE WORKPLACE. Ottawa University. https://www.ottawa.edu/online-and-evening/blog/october-2020/the-importance-of-emotional-intelligence-in-the-wo