After finishing this module, you should now understand the following:

Importance of EI

1. How establishing a high level of EI increases both self and social awareness. This paves the way for both managing your own feelings and motivation
2. Increased EI improves your ability to make sound decisions in group settings and decreases the barriers associated with stress and change
3. Low EI often causes dysfunctional groups (missing deadlines, slacking, and poor quality of work)

Expressing Feelings Productively

1. Adopting a leadership mindset allows one to visualize the bigger picture and what’s at stake
2. Identifying problems as challenges increase motivation and eagerness to overcome
3. Using “I” statements and remaining calm mitigates the risks of misunderstandings
4. Communication skills play a crucial role in effective and clear expression of feelings

Congratulations, you have now completed this module!

REFERENCES

Cherry, K. (2020, Jun. 3).  What is emotional intelligence? Verywellmind. https://www.verywellmind.com/what-is-emotional-intelligence-2795423

Contributor, C. (2020, Oct. 15). How to deal with insults at work. Chron. https://work.chron.com/deal-insults-work-10486.html

Landry, L. (2019, Apr. 03). Why emotional intelligence is important in leadership. Harvard Business School. https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership

Muller, R. (2019, Jun. 12). How to productively express your feelings at work. Thrive. https://thriveglobal.com/stories/expressing-emotions-feelings-work-success-tips-how-to/

Ottawa University. (2020, Oct. 15). Why emotional intelligence is important in the workplace. Ottawa University. https://www.ottawa.edu/online-and-evening/blog/october-2020/the-importance-of-emotional-intelligence-in-the-wo