29 Collaborative and Feedback Communication

The last characteristic that will be introduced is collaborative. A piece of collaborative feedback allows students to collaborate on “identifying strengths and weaknesses, in seeking solutions, reaching conclusions and formulating plans for future action” (Occupational therapy Practice Education Collaborative- Queensland, para 6).

GROW Model

One of the most popular model used to help coach collaborative feedback is the GROW model. The GROW model was cofounded by Sir John Whitmore and his colleagues in the late 1980s. The GROW model stands for Grow, Reality, Options, and Will (Performance Consultants, n.d.).

The following are the details for each of the acronym:

G: goals and aspirations

R: current situation, internal and external obstacles

O: possibilities, strengths and resources

W: actions and accountability” (Performance Consultants, para 5)

Examples:

“I’ve witnessed many team members coming to him for advice, and he always found a word of inspiration and desire to keep working as a team.” (Simbline, n.d.).

“Also a very good team leader who can organize the work within a team in a most efficient way and always being able to keep group members motivated.” (Simbline, n.d.).

Feedback and Communication

In the communication process, feedback binds the sender and encoder together.  It ensures that the sender’s message is encoded correctly by the receiver. The sender is the person sending the message while encoder means interpreting the message to its original meaning. In other words, through feedback the sender can recognize whether the receiver understands the question in its original intent. In an organization, this helps ensure that tasks are completed and what future work is required. Feedback can also be seen as a report for the CEO with the progress update (Dixit, 2018).

REFERENCES

Dixit, A. (2018). “Communication is Incomplete without Feedback“. http://www.penacclaims.com/wp-content/uploads/2018/08/Archit-Dixit.pdf

Occupational therapy Practice Education Collaborative- Queensland. (n.d.). Fact Sheet- Characteristics of Constructive Feedback.  https://otpecq.group.uq.edu.au/files/1225/Fact%20Sheet%204_1%20Characteristics%20of%20Constructive%20Feedback.pdf

Performance Consultants. (n.d.). The GROW model.  https://www.performanceconsultants.com/grow-model

Simbline. (n.d.). Collaboration Performance Review Phrases Examples. https://simbline.com/phrases/performance-review/collaboration