Chapter 5 – Quality of Resources & Facilities
This chapter assesses program resources, services, and facilities from both the student and faculty perspective.
5.1. Description of Program Resources, Services and Facilities
(consultations with faculty, Program Chair, Dean, Central Advising, Degree Advising, Facilities, IT, Library Services, Student Services)
- Describe the resources upon which the program currently depends (e.g., course learning materials, online and hardcopy library materials, learning technology, etc.).
- Describe the administrative and support services upon which the program depends/utilizes (e.g., Learning Centre, Counseling, Registration, Advising, etc.).
- Describe the campus-based facilities upon which the program depends (e.g., classrooms, lab space, etc.).
- Where applicable, describe the specialized equipment upon which the program depends.
5.2. Student Satisfaction with Program Resources, Services and Facilities
(Student Survey Report)
- Assess student satisfaction with access to the resources, services, and facilities (and, where applicable, specialized equipment) that are specific to the program. Determine if the level of satisfaction reported is appropriate or if it indicates a need for program changes.
- Assess student satisfaction with the availability of library resources, bookstore, Learning Centre, support services (counselling, advising, career services) that support the program. Determine if the level of satisfaction reported is appropriate or if it indicates a need for program changes.
5.3. Faculty Satisfaction with Program Resources, Services and Facilities
(Faculty Survey Report)
- Assess faculty satisfaction with the resources, services, and facilities (and, where applicable, specialized equipment) that are specific to the program. Determine if the level of satisfaction reported is appropriate or if it indicates a need for program changes.
- Assess faculty satisfaction with the library resources, bookstore, Learning Centre, support services for students (counselling, advising, career services) that support the program. Determine if the level of satisfaction reported is appropriate or if it indicates a need for program changes.
NOTE
In chapter 7 (Summary and Recommendations section), address the following
- Based on this evidence, summarize relevant program strengths and, where appropriate, provide recommendations for improving the following;
- Student satisfaction with resources, services, equipment, and facilities;
- Faculty satisfaction with resources, services, equipment, and facilities;
- Use of resources, services, equipment, and facilities to support student attainment of program competencies.
