References

Acheson, K., & Bean, S. S. (2019). Representing the Intercultural Development Continuum as a pendulum: Addressing the lived experiences of intercultural competence development and maintenance. European Journal of Cross-Cultural Competence and Management, 5(1), 42. https://doi.org/10.1504/EJCCM.2019.097826

Anima Leadership. (2023, December 14). Brave Conversations Workshop [Workshop presentation].

Applebaum, B. (2019). Remediating campus climate: Implicit bias training is not enough. Studies in Philosophy and Education, 38(2), 129–141. https://doi.org/10.1007/s11217-018-9644-1

Baker, J., Dupont, D., & Vasseur, L. (2021). Exploring Canadian Ramsar sites ecosystem governance and sustainability. Wetlands, 41(1), 1–11. https://doi.org/10.1007/s13157-021-01417-6 [Note: The book lists the third author as “Lasseur”; the correct name is “Vasseur.”]

Bal, Y., & Kökalan, Ö. (2022). The moderating effect of cultural intelligence on the relationship between emotional intelligence and job satisfaction. Frontiers in Psychology, 13, 900546. https://doi.org/10.3389/fpsyg.2022.900546

Banaji, M. R., Hardin, C., & Rothman, A. J. (1993). Implicit stereotyping in person judgment. Journal of Personality and Social Psychology, 65(2), 272–281. https://doi.org/10.1037/0022-3514.65.2.272

Bennett, J. M., Bennett, M. J., & Stillings, K. (1977). Description, interpretation, and evaluation: Facilitators’ guidelines [Unpublished manuscript].

Bennett, M. J. (1986). A developmental approach to training for intercultural sensitivity. International Journal of Intercultural Relations, 10(2), 179–196. https://doi.org/10.1016/0147-1767(86)90005-2

Berardo, K. (2012). Framework: The SCORE Communication Principles. In K. Berardo & D. K. Deardorff (Eds.), Building cultural competence: Innovative activities and models (pp. 225–230). Stylus.

Berardo, K., & Deardorff, D. K. (Eds.). (2012). Building cultural competence: Innovative activities and models. Stylus.

Berg, J. M., Dutton, J. E., & Wrzesniewski, A. (2007). What is job crafting and why does it matter? Center for Positive Organizational Scholarship, University of Michigan. https://positiveorgs.bus.umich.edu/wp-content/uploads/What-is-Job-Crafting-and-Why-Does-it-Matter1.pdf

Bhabha, H. K. (1994/2004). The location of culture. Routledge.

Bindl, U. K., Unsworth, K. L., Gibson, C. B., & Stride, C. B. (2019). Job crafting revisited: Implications of an extended framework for active changes at work. Journal of Applied Psychology, 104(5), 605–625.

Bursell, M. (2024). The scope and limits of implicit bias training: An experimental study with Swedish social workers. Social Science Information, 63(1), 92–113. https://doi.org/10.1177/05390184241230397

Carey, T. (2017). Our why and who. WINCan. https://www.wincan.ca

Carey, T., Frye, A., Melnick, B., Baregheh, A., Anderson, T., Abboud, V., Iyilade, Y., Soleas, E., Castela Lopes, N., & Totterdill, P. (2023, November). Inclusive workplace innovation and quality of work. Future Skills Canada and Workplace Innovation Network for Canada. https://fsc-ccf.ca/wp-content/uploads/2024/08/Inclusive-Workplace-Innovation-and-Quality-of-Work_WINCan_FSC_Report.pdf

Choudhury, S. (2021). Deep diversity: A compassionate, scientific approach to achieving racial justice. Greystone Books.

Cox, W. T. L. (2023). Developing scientifically validated bias and diversity trainings that work: Empowering agents of change to reduce bias, create inclusion, and promote equity. Management Decision, 61(4), 1038–1061. https://doi.org/10.1108/MD-06-2021-0839

Deardorff, D. K. (2006). Identification and assessment of intercultural competence as a student outcome of internationalization. Journal of Studies in International Education, 10(3), 241–266. https://doi.org/10.1177/1028315306287002

Deardorff, D. K. (2011). Assessing intercultural competence. New Directions for Institutional Research, 2011(149), 65–79. https://doi.org/10.1002/ir.381

Dehvari, S., & Wenner, M. (2020). Managing internal ideation: A case study at Bengt Dahlgren Stockholm AB [Master’s thesis, KTH Royal Institute of Technology].

Dhondt, S., Oeij, P., Totterdill, P., Howaldt, J., Hootegem, G., & Gramberen, M. (2012). Workplace innovation as social innovation. The Dortmund Brussels Position Paper on Workplace Innovation, 26–27.

Dovchin, S. (2019). The politics of injustice in translingualism: Linguistic discrimination. In T. A. Barrett & S. Dovchin (Eds.), Critical inquiries in the sociolinguistics of globalization (pp. 84–101). Multilingual Matters.

Dutton, J. E., & Wrzesniewski, A. (2020). What job crafting looks like. Harvard Business Review. https://hbr.org/2020/03/what-job-crafting-looks-like

European Commission. (2020). Workplace innovation. https://ec.europa.eu/growth/industry/policy/innovation/workplace_en

Fernandez, S., & Moldogaziev, T. (2013). Using employee empowerment to encourage innovative behavior in the public sector. Journal of Public Administration Research and Theory, 23(1), 155–187. https://doi.org/10.1093/jopart/mus008

Flake, J. K., Barron, K. E., Hulleman, C., McCoach, B. D., & Welsh, M. E. (2015). Measuring cost: The forgotten component of expectancy-value theory. Contemporary Educational Psychology, 41, 232–244. https://doi.org/10.1016/j.cedpsych.2015.03.002

Forbes Business Development Council. (2023, May 11). The business case for equity, diversity and inclusion. Forbes. https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2023/05/11/the-business-case-for-diversity-equity-and-inclusion/

Foronda, C., Baptiste, D.-L., Reinholdt, M. M., & Ousman, K. (2016). Cultural humility: A concept analysis. Journal of Transcultural Nursing, 27(3), 210–217. https://doi.org/10.1177/1043659615592677

Georgeac, O., & Rattan, A. (2022). Stop making the business case for diversity. Harvard Business Review. https://hbr.org/2022/06/stop-making-the-business-case-for-diversity

Government of British Columbia. (2021). United Nations Declaration on the Rights of Indigenous Peoples and In Plain Sight: Addressing Indigenous-specific racism and discrimination in B.C. health care. https://afn.ca/wp-content/uploads/2021/02/UNDRIP-and-IPS-FINAL.pdf

Grober, U. (2007). Deep roots – A conceptual history of “sustainable development” (Nachhaltigkeit). Wissenschaftszentrum Berlin für Sozialforschung. https://nbn-resolving.org/urn:nbn:de:0168-ssoar-110771

Hall, E. T. (1976). Beyond culture (Anchor Books ed.). Anchor Books.

Hanson, E. (2009). UN Declaration on the Rights of Indigenous Peoples. First Nations Studies Program, University of British Columbia. https://indigenousfoundations.arts.ubc.ca/un_declaration_on_the_rights_of_indigenous_peoples/

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind, third edition. McGraw-Hill. https://go.exlibris.link/n65xCyfN

Holliday, A. (1999). Small cultures. Applied Linguistics, 20(2), 237–264. https://doi.org/10.1093/applin/20.2.237

Holliday, A. (2010). Cultural descriptions as political cultural acts: An exploration. Language and Intercultural Communication, 10(3), 259–272. https://doi.org/10.1080/14708470903348572

Høyrup, S. (2012). Employee-driven innovation: A new phenomenon, concept and mode of innovation. In S. Høyrup et al. (Eds.), Employee-driven innovation: A new approach (pp. 3–33). Palgrave Macmillan.

IDI, LLC. (2017). The Intercultural Development Continuum. https://idiinventory.com/products/the-intercultural-development-continuum-idc/

IPCA Knowledge Basket. (n.d.). Beyond conservation: Working respectfully with Indigenous people and their knowledge systems. https://ipcaknowledgebasket.ca/resources/working-respectfully-with-indigenous-people-and-their-knowledge-systems

Julian, T. (2016). A guide to changing the innovation climate in your organisation. Hargraves Institute.

Khouri, R. G., & Wilkinson, J. J. (2023). The wall between: What Jews and Palestinians don’t want to know about each other. Olive Branch Press.

Kidd, D. C., & Castano, E. (2013). Reading literary fiction improves theory of mind. Science, 342(6156), 377–380. https://doi.org/10.1126/science.1239918

King, P. M., & Baxter Magolda, M. B. (2005). A developmental model of intercultural maturity. Journal of College Student Development, 46(6), 571–592. https://doi.org/10.1353/csd.2005.0060

Last, J. (2019, November 2). What does ‘implementing UNDRIP’ actually mean? CBC News. https://www.cbc.ca/news/canada/north/implementing-undrip-bc-nwt-1.5344825

Levinsky-Raskin, S., & Stevens, G. (n.d.). “Nothing about us without us”: Reflections on inclusive practices at cultural institutions. American Alliance of Museums. http://ww2.aam-us.org/docs/default-source/resource-library/nothing-about-us-without-us.pdf

Liedtka, J., Hold, K., & Eldridge, J. (2021). Part four: Different strokes for different folks. In Experiencing design: The innovator’s journey. Columbia University Press.

Martin, F., & Pirbhai-Illich, F. (2016). Towards decolonising teacher education: Criticality, relationality and intercultural understanding. Journal of Intercultural Studies, 37(4), 355–372. https://doi.org/10.1080/07256868.2016.1190697

McDiarmid, J. (2019). Highway of tears: A true story of racism, indifference and the pursuit of justice for missing and murdered Indigenous women and girls. Doubleday Canada.

McSweeney, B. (2002). Hofstede’s model of national cultural differences and their consequences: A triumph of faith – a failure of analysis. Human Relations, 55(1), 89–118. https://doi.org/10.1177/0018726702055001004

Meadows, D. H., Meadows, D. L., Randers, J., & Behrens, W. W., III. (1972). The limits to growth: A report for the Club of Rome’s project on the predicament of mankind. Potomac Associates – Universe Books.

Medina-López-Portillo, A., & Sinnigen, J. H. (2009). Interculturality versus intercultural competencies in Latin America. In D. K. Deardorff (Ed.), The Sage handbook of intercultural competence (pp. 249–263). SAGE.

Meyer, E. (2017, February 13). How to give feedback across cultures [Video]. YouTube. https://www.youtube.com/watch?v=IwBPfbEeynw

Moore, C. (2020). What is job crafting? (Incl. 5 examples and exercises). PositivePsychology.com. https://positivepsychology.com/job-crafting/

Myers, D. G. (2002). Intuition: Its powers and perils (1st ed.). Yale University Press.

National Centre for Truth and Reconciliation. (n.d.). UNDRIP FAQ. https://nctr.ca/education/united-nations-declaration-on-the-rights-of-indigenous-peoples/undrip-faq/

Neff, K. (2003). Self-compassion: An alternative conceptualization of a healthy attitude toward oneself. Self and Identity, 2(2), 85–101. https://doi.org/10.1080/15298860309032

Neff, K. (2015). Self-compassion: Stop beating yourself up and leave insecurity behind. Harper Collins.

Nobis, F., Stevenson, M., Baregheh, A., & Carey, T. (2022). Engaging students with an adaptable model for workplace innovation capability. In Case stories: Innovation & entrepreneurship teaching excellence awards 2022.

Plain Language Action and Information Network. (2011). Federal plain language guidelines. U.S. General Services Administration. https://www.plainlanguage.gov/guidelines/

Project Implicit. (2011). Frequently asked questions. Project Implicit. https://implicit.harvard.edu/implicit/user/demo.canada/ca.static/faqs.html

Robinson, A. (2018, November 6). Turtle Island. The Canadian Encyclopedia. https://www.thecanadianencyclopedia.ca/en/article/turtle-island

Rosenberg, M. B. (2015). Nonviolent communication: A language of life (3rd ed.). PuddleDancer Press.

Ross, L. J. (2025). Calling in: How to start making change with those you’d rather cancel (1st ed.). Simon & Schuster.

Sanders, K., Jorgensen, F., Shipton, H., Van Rossenberg, Y., Cunha, R., Li, X., & Dysvik, A. (2018). Performance-based rewards and innovative behaviors. Human Resource Management, 57(6), 1455–1468. https://doi.org/10.1002/hrm.21918

Sanders, K., Moorkamp, M., Torka, N., Groeneveld, S., & Groeneveld, C. (2010). How to support innovative behaviour? The role of LMX and satisfaction with HR practices. Technology and Investment, 1(1), 59–68. https://doi.org/10.4236/ti.2010.11007

SDG Academy. (2021). How to achieve the SDGs. https://sdgacademy.org/course/how-to-achieve-the-sustainable-development-goals/

Soleas, E. K. (2020). What factors and experiences motivate innovators? An expectancy-value-cost approach to promoting student innovation [Doctoral dissertation, Queen’s University].

Soleas, E. (2021). Environmental factors impacting the motivation to innovate: A systematic review. Journal of Innovation and Entrepreneurship, 10(1), 1–18. https://doi.org/10.1186/s13731-021-00160-6

Sommers, F. G., & Dineen, T. (1984). Curing nuclear madness: A new-age prescription for personal action. Methuen.

Spargur, J. (2026, April 24). What’s up with DRIPA in BC: The back and forth drama of the threat to rescind. Repair Cafe. https://spargur.substack.com/p/whats-up-with-dripa-in-bc

Statistics Canada. (2024, November 4). Health care access and experiences among Indigenous people, 2024. Statistics Canada. https://www150.statcan.gc.ca/n1/daily-quotidien/241104/dq241104a-eng.htm

Stein, S., & Book, H. E. (2011). The EQ edge: Emotional intelligence and your success (3rd ed.). Jossey-Bass.

Strayer, C., & Grebliunas, R. (2024). Indigenous digital literacies [Open textbook]. BCcampus Open Education. https://opentextbc.ca/indigenousdigitalliteracies/

Tadmor, C. T., Satterstrom, P., Jang, S., & Polzer, J. T. (2012). Beyond individual creativity: The superadditive benefits of multicultural experience for collective creativity in culturally diverse teams. Journal of Cross-Cultural Psychology, 43(3), 384–392. https://doi.org/10.1177/0022022111435259

Tervalon, M., & Murray-García, J. (1998). Cultural humility versus cultural competence: A critical distinction in defining physician training outcomes in multicultural education. Journal of Health Care for the Poor and Underserved, 9(2), 117–125. https://doi.org/10.1353/hpu.2010.0233

The Culture Factor Group. (2024). Global report 2024: A cultural guide to management – Understanding employee needs and expectations. The Culture Factor Group. https://www.theculturefactor.com/resources/report/global-report-2024

Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2), 1–9.

Totterdill, P. (2020). Workplace innovation. EUWIN.

Totterdill, P., & Exton, R. (2021). Workplace innovation in practice: Experiences from the UK. In A. McMurray, N. Muenjohn, & C. Weerakoon (Eds.), The Palgrave handbook of workplace innovation (pp. 57–78). Palgrave Macmillan. https://doi.org/10.1007/978-3-030-59916-4

Treasury Board of Canada Secretariat. (n.d.). Canada.ca content style guide. Government of Canada. https://www.canada.ca/en/treasury-board-secretariat/services/government-communications/canada-content-style-guide.html

Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384–399. https://doi.org/10.1037/h0022100

Tuiskula, L. (2017, January 20). Decolonizing the digital: How to bring Indigeneity to online spaces. Intercontinental Cry. https://icmagazine.org/decolonizing-digital-bring-indigeneity-online-spaces/

UNESCO. (2006). UNESCO guidelines on intercultural education. UNESCO. https://unesdoc.unesco.org/ark:/48223/pf0000147878

United Nations. (n.d.-a). Our work. https://www.un.org/en/our-work

United Nations. (n.d.-b). The 17 goals. https://sdgs.un.org/goals

United Nations. (2021). Transforming our world: The 2030 Agenda for Sustainable Development. https://sdgs.un.org/2030agenda

United Nations Development Programme. (2020). Strategies for supporting inclusive innovation: Insights from South-East Asia. UNDP. https://www.undp.org/sites/g/files/zskgke326/files/publications/UNDP-RBAP-Strategies-for-Supporting-Inclusive-Innovation-2020.pdf

United Nations General Assembly. (2007). United Nations Declaration on the Rights of Indigenous Peoples (Resolution A/RES/61/295). https://www.un.org/esa/socdev/unpfii/documents/DRIPS_en.pdf

United Nations World Commission on Environment and Development. (1987). Our common future. United Nations. https://www.are.admin.ch/dam/are/en/dokumente/nachhaltige_entwicklung/dokumente/bericht/our_common_futurebrundtlandreport1987.pdf.download.pdf/our_common_futurebrundtlandreport1987.pdf

Ward, C., Branch, C., & Fridkin, A. (2016). What is Indigenous cultural safety – and why should I care about it? Visions Journal, 11(4), 29. https://www.heretohelp.bc.ca/visions/indigenous-people-vol11/what-indigenous-cultural-safety-and-why-should-i-care-about-it

Warner, M., Bedok, N., Rau, H., & Bajaj, D. (2019). Organizational behaviour. Seneca College. https://pressbooks.senecacollege.ca/organizationalbehaviour/

Williams, R. (1999). Cultural safety – What does it mean for our work practice? Australian and New Zealand Journal of Public Health, 23(2), 213–214. https://doi.org/10.1111/j.1467-842X.1999.tb01240.x

World Health Organization. (n.d.). Use plain language. https://www.who.int/about/communications/understandable/plain-language

Zemsky, B. (2018, October 31). Intercultural definitions [Video]. YouTube. https://www.youtube.com/watch?v=w67YIN72r6M