Section 6: Conflict and Negotiations; Power and Politics

By the time you finish this section, you should be able to:

1. Outline the different types of conflict.
2. Name causes of conflict.
3. Explain how to manage conflict effectively.
4. Describe the stages of the negotiation process.
5. Recognize the positive and negative aspects of power and influence.
6. Discuss the antecedents and consequences of organizational politics