Section 2: Individual Behaviour, Personality, and Emotion; Generational Differences

Section Learning Objectives

After reading this section, you should be able to know and learn the following:

1. Define personality and describe how it affects work behaviours.
2. Discuss the value and limitations of personality testing for personal and team development.
3. Increase self-knowledge of how one’s own personality and ways of engaging with the world impact present and future workplace experiences.
4. Identify how work attitudes relate to job satisfaction and organizational committment.
5. Describe the key characteristics of the major generational cohorts in today’s workplace.
6. Explain potential impacts of generational differences on workplace behaviours.