Summary and Exercises
1.4 Summary and Exercises
This chapter is designed to familiarize you with the concept of organizational behaviour. We have covered methods organizations might use to address issues related to the way people behave at work. In addition, you should now be familiar with the large number of factors, both within an individual and within the environment, that may influence a person’s behaviors and attitudes. In the coming years, society is likely to see a major shift in the way organizations function as a result from rapid technological advances, social awareness, and cultural blending. OB studies hope to enhance an organization’s ability to cope with these issues and create an environment that is mutually beneficial to the company as well as its employees.
We conclude this introduction to Organizational Behaviour. As shown in the graphic below, the first 6 chapters will be focused on the Individual – who is at the heart of the organisation, the next 6 chapters on the Group and then one chapter on Organisation culture.
We hope you enjoy the learning experience.

1.4 Exercises
Individual Exercise
1. Hopefully you have already completed reading this chapter. If not, wait until you’ve done SO to complete this individual exercise.
2. In addition, please be sure you have reviewed the table of contents for this organisational behaviour textbook.
3. What themes do you see? How do you think these topics affect your interactions with others? Have you ever considered journaling as a technique for self-improvement and reflection?
4. Now, write down five action steps that you plan to take as you work through this book. Refer to these steps throughout the term and modify them as needed.
Group Exercise
Best Job-Worst Job
1. Please think about the best and worst jobs you have ever had. If you have never had a job, think of a school project instead. What made the job or project great or horrible?
2. Now get into a small group of students and share your experience with them. Listen to what others are saying and see if you see any themes emerge. For example, what are the most common features of the best jobs? What are the most common features of the worst jobs?